Terms & Conditions

If you've accessed this page from the cart, please read our terms in Full by by clicking the link at the foot of the page BEFORE you check out so you know what you are agreeing to.

The site you are visiting is an authorised online branch of SFNSHOP, which is a trading brand name and registered trademark of The Secret Fashion Network Ltd, registered in England and Wales at registered address 145-157 St John Street, Clerkenwell, London,EC1V 4PY. Reg: 09433485. VAT: 221 2600 69

These are the Terms and Conditions of use for The Secret Fashion Network Ltd, (TSFN Ltd) T/A SFNSHOP (“the company we,us,our”) that along with our Privacy Policy, govern the use of our website(s) (“branches” / “site”) .SFNSHOP.COM  including subsidiaries, suppliers and affiliates whether as a guest visitor, a purchaser or supplier of products or as a registered user or registered affiliate (“you” / “your.”) Please read these Terms carefully before you start to use our Site.


If you do not agree to these terms and conditions, please do not use this website(s). 


Your continued use of this website confirms your acceptance of these terms & conditions along with those in our Privacy and Returns policies.


This is a living document. We reserve the right to amend these Terms from time to time without prior notice and will post a message in this section to announce changes. You should check these pages from time to time. Your continued use of this website(s) is deemed to be acceptance of any new terms.



Site Ownership:

All published content on this website, including all images and photographs, is Copyright of TSFN Ltd. © Intellectual property rights in the materials contained in this website including the trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks belong to TSFN Ltd  (“us”, “we”, “our”)or its licensors, and your use of this website and the information available through it are subject to these terms of use as amended from time to time.  By using our website, you accept these terms and conditions in full.

The material on this site may only be reproduced or re-used for internal, non-commercial purposes, unless such material is only available to users who have purchased a service from us, in which case the material may only be used as provided for by the terms of business under which that service was purchased.  This means you may download, view, copy and print pages from this website, but only for your own personal use subject to your agreement not to:

  1. Republish material from this website.
  2. Sell, rent or sub-license material from this website.
  3. Reproduce, or otherwise exploit material from this website for a commercial purpose.
  4. Redistribute material from this website except for content specifically and expressly made available for redistribution. 
  5. Not to modify material from this website such as by defacing or removing our copyright notice from print outs.




This site contains useful information using our opinions and ideas.  Whilst we try to ensure that the information on this site is correct, we do not warrant its completeness or accuracy.  The material on this site is intended for information purposes, and does not constitute advice for the matters it discusses.  Therefore, please do not use this site unless you agree that any action you take in reliance on the information here given is entirely at your own risk.  



We expressly disclaim any and all warranties, express or implied as to the accuracy or reliability of any information obtained from the website or its contents, and you agree to use the website and its contents at your own risk.


Virus checking
In particular, we cannot guarantee that documents or files downloaded from this website will be free from viruses or malware and do not accept any responsibility for damage or loss caused by any such virus or malware.  For your own protection you must use virus checking software when using this website, and we ask that you virus check any document or file which you intend to post or provide to us via this website.


You may create a link to our website subject to any such link not being misleading, such as implying that the material is yours.  Your link text should make it clear you are linking to our material and where possible should include the name of our business. You must not frame the content of this website or in any way imply that we endorse your website.  You agree to delete any links to our website that are within your control, should we request you to do so.

If you decide to access any third party websites linked to by this site, you do so entirely at your own risk. We provide these links merely as a convenience and their inclusion does not imply that we endorse or accept any responsibility for the content or use of such websites.

By linking to this website you shall indemnify us for any loss or damage suffered to this website as a result of such linking.


Any dispute arising between you and us in relation to this website shall be governed by English law and you submit to the exclusive jurisdiction of the English courts for the purposes of any such dispute.



Ordering Agreement:

When you submit an offer to purchase (an order) we are not making a legal offer to provide the goods ordered. We are inviting you to make a legal offer to us to purchase the goods and your offer will be accepted or rejected  entirely at our discretion.


The order agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice or delivery receipt that includes the date of the agreement being accepted which will be the date shown on your invoice or receipt.


In the event that any item(s) you have ordered are unavailable, you will be contacted and offered a refund. If we are only able to fulfil part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be made.


Payment Information

All prices shown and all purchase transactions are in UK Pounds Sterling (GBP). We do not accept other currencies yet. We currently accept the following form of payment:


▪Visa (Debit and Credit)


Payment can be made using only the methods above, and payment for your full order offer will be taken immediately. The total amount you pay is the same regardless of the payment method.

All payments are secure, and are handled directly by our payment gateway providers




Delivery and Returns:


Delivery: We aim to deliver your order as quickly as possible and delivery timescales and costs are shown clearly during the checkout process and in the relevant areas of this website. Delivery times stated are not a guarantee and are approximations that may be affected by third party factors. Delivery is deemed to be complete once we have delivered the goods to the address you supplied during the order process and the product(s) becomes your responsibility from completion of delivery.


Returns: To initiate a return just contact us using the details in the Contact Us section of our website. Our policy means that if you are unhappy with your purchase for any reason you can return the goods to us within 14 days of receipt and receive a refund for those goods, excluding the cost of the original post and packaging and  providing the goods are in original condition and have not been worn, used or washed and are complete with all tags and labels and in their original packaging. We do not offer exchanges. 

All goods returned to us are at your own cost and refunds are not offered for the cost of transport into us.

You should make sure all goods are well packaged and are sent with a trackable insured service that require a signature on delivery. We do not accept responsibility for items lost or damaged in transit.



Website access:

It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.


Use of this Website:

This website may be used for your own private purposes and in accordance with these terms and conditions. You must not store or transmit any material during the use of the Site that is unlawful, dishonest, threatening, defamatory, obscene, infringing, discriminatory or is racially offensive.


You should not create more than one Account.

You should not create a false identity or submit inaccurate, false or misleading information.

You should not transmit or attempt to transmit any unsolicited advertising such as spam or

junk mail.

You must not attempt to gain unauthorised access to our Site, the server on which our Site

is stored or any server, computer or database connected to our Site.




Website uptime:

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.


Visitor provided material:

1. Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.


2. When using this website you shall not post or send to or from this website any material:

(2a) for which you have not obtained all necessary consents;


(2b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;


(2c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.



Law and jurisdiction:

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of any of the above terms.


Comments and Questions:

If you have any questions arising from these terms and conditions or our privacy policy and any other relevant terms or policies regarding our website please contact us.


SFN Team Contact Tel: 01923-587715